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    nmw 20:43:33 on 2016/11/09 Permalink
    Tags: , , actualization, , , , , , , , , , , interaction, , , marketing, , marketplaces, , , self-actualization, , , , , social network, social networks, ,   

    For some, we get lost in media 

    I opened up a copy of the New York Times today, and in an empty space within an article, there was a blurb that reads

    Social networks put individuals at the center of their own media universes

    — I am not even sure I understand what that is supposed to mean. Let alone the notion of a plurality of universes, the idea that media are not between people but rather like belly buttons for individuals to discover themselves within … I just find it mind-boggling. Then again, according to the surrounding words in the article next to this message, social media are depicted as breeding grounds for “fake news”, as cesspools for propagating mythical stories, for manipulating large populations of suckers into following this or that social media expert, leader, salesman or whatever.

    “Social” is seen as the big mistake, the errant sidetrack from the collapsing foundations of journalism. Four words seem hidden somewhere in between the lines: I told you so. Naive and forlorn like Dorothy in a dizzying whirlwind, individuals end up as victims of lever-pulling hackers, clowns and con-artists. Social media transport hoaxes and fairy tales, yet they are also instruments targeted at novice users, training wheels to guide their first steps in the cyber-landscape. The virtual world is both for the light-hearted at the same time that it’s a wide field of thin ice. Throughout this portrayal, the real world is not embodied in media. Instead, real-world people with real-world addresses exist behind real-world mastheads printed on real-world paper. They carry real-world business cards, not fake virtual URLs.

    Real-world buildings, with real-world street addresses, real-world telephones and such media are the physical conduits for real-world relationships. In contrast (so the argument), virtual facades evaporate into thin air as soon as a video screen is turned off.

    This contrast might be all good and fine, except that it is a lie. None of these things are any more real than the other. Main Street is nothing without the street sign signifying it as such. The reason why we can agree to meet at Main Street is that we both understand it to be Main Street, and this agreement is based on us both understanding how to read street signs. Indeed: we agree on many things, of which such street signs are fine examples. We can also agree on the time of day, to speak the same language, or to answer each other’s questions succinctly and truthfully. Such agreements are crucial for us to help each other reach our goals, whether we hold the same goals in common, or whether each of us is trying to reach our own particular individual goals.

    By reaching our goals, we become not only successful, we also become who we are.  We actually self-actualize our identities. For example: a writer does not simply exist, he or she becomes a writer by writing. A worker becomes a worker by working. A buyer becomes a buyer by buying, a seller becomes a seller by selling, a consumer becomes a consumer by consuming and a producer becomes a producer by producing. As these last examples show, sometimes we can only self-actualize when other conditions are met, and sometimes these conditions also require the engagement of other people. In this sense, reaching our own goals involves a team effort — as, for example, a sale involves the teamwork of both a buyer and a seller.

    Therefore, the real world is not so much a matter of separated individuals as it is the interaction and engagement of individuals with each other in a symbiotic process of self-actualization. We become who we are by interacting with one another. Our goals aren’t distinct and separate, they’re intertwined. We need to think of media as bustling marketplaces for such exchanges to take place, rather than as sterile and inert transport mechanisms. These are not empty tubes simply bridging gaps, they are stages for playing out our roles in real life.

  • Profile photo of nmw

    nmw 10:16:04 on 2016/06/21 Permalink
    Tags: , , anti-social rationality, , , , , , , , , , , , marketing, , offers, , , , , , search engine optimization, , , spam, spammer, spammers, spamming, , target market, , , ,   

    Spam Index, Shopping Catalog & Co. – An Introduction to Anti-Social Rationality 

    Do you want to be the #1 top result on Google?

    No, thank you.

    To many people this reaction might seem odd.

    Let me backtrack a little. Yesterday I alerted yet another person of the fact that I can see they are using gmail.com as their email server (even though their email address shows merely their own domain name). I had initiated contact, and in the header information to their reply email – well, anyone can see this information, because it is in plain daylight, plain text, plain and simple – there was Google / Gmail. However, because most of the „users“ on the Internet are illiterate, many people think no one will ever notice that their correspondence is being shared with innumerable Fortune 500 companies and governments who are aligned with Google to harvest „insights“ from this data.

    My business contact was surprized, and broke off the contact. Of course Google knows who I am talking about, but I will nonethless respect this person’s privacy. If this information gets shared with other businesses (for example: competitors might pay money for such data, and simply add the cost to the price of their products and/or services), then it was not me, but rather the organization that is the world’s leading provider of industrial espionage software (aka Google).

    I am often disappointed and regret the widespread illiteracy. But at least I am not myself one of the suckers whose private information gets sold to the highest bidder.

    I think many people consider my complacency illusory and backwards. After all: If you want to show up on the Google website, wouldn’t you be happy to let them probe your interior, private and confidential business communications?

    No, not really – but thank you very much for the FREE OFFER! 😉

    I have many websites that rank very well (but no thanks to any sort of „special consideration“) on pretty much all search engines. Indeed, if there were a search engine they did not rank well on, then people would probably eventually avoid using it simply because the results on such a search engine would „suck“. Many years ago I sent Matt Cutts a „tweet“ showing him there was something wrong with Google and then they fixed it. You might be able to still find our exchange on twitter.com – but you would have to go back many years (I haven’t used twitter for… OMG, IDK how long).

    One thing you need to consider if you actually get a website to rank well on such so-called „search engines“ (BTW: many / most businesses which track „search engines“ are usually unable to define what is / isn’t a „search engine“), then you should be ready for spammers. If you are not ready, your site will be flooded with spam in a matter of minutes. Most of this spam is generated by robots, and robots work very fast. Being the top result on Google is an open invitation to having your inbox overflowing with love from a wide variety of „artificial intelligence“ machines. I, personally, have little or no interest in such robotic affection.

    I actually even have little interest in ranking highly on Google. In my opinion, the results are already so shoddy that I feel showing up on Google is sort of like showing up at a thug lineup. Most company websites where the company marketing team prides itself for its high ranking on Google are sending a very clear message to consumers: „We paid a lot of money to show up here, so if you buy from us you will probably need to pay a little more“. There is very little indication of quality or reliability from showing up on Google or Facebook or Youtube or whatever most people think of as a general „search engine“. At least Facebook seems to be honest about the need to pay money, but I really don’t think that would actually motivate me to waste it on reaching billions of people (and/or robots) with very limited literacy skills. Most such people (and/or computers) would probably not even understand (and/or act on) the most clearly written message anyways. They are usually primarily searching for a free lunch, flashing lights, bells and whistles – and I am not interested in offering anything like that. I am prepared to offer people and businesses affordable solutions, but I don’t want to be your slave.

  • Profile photo of nmw

    nmw 13:58:37 on 2016/06/10 Permalink
    Tags: , , , , , , , , , , , Gustav Le Bon, impression, impressionability, impressions, influence, Law of large numbers, , marketing, , , , , , , repitition, , , , , ,   

    The Rationality of Large Numbers 

    This is a huge topic – I will not be able to cover it in a single post, not even in just a few posts. What I want to do here and now is to introduce the topic, and to describe why I feel it is so immensely important.

    First: What do I mean by „large numbers“. Oddly, I am not even exactly sure myself. I think I mean at least two things. Most directly and obviously, I mean the statistical and research methodology that is a cornerstone of the scientific method which has been used with such resounding success for hundreds of years already. Basically, this has to do with large populations (whether of people, of atoms or of other things), and how there seem to be quite predictable relationships between characteristics of populations and characteristics of individual members of such populations. Although I do not mean to diminish the importance of the insights gained from such statistical analysis, one point that often seems to get overlooked is that it is nonetheless a belief system – much like a religion, we believe that atoms (and similar properties of phenomena we refer to collectively as „the hard sciences“) behave in accordance to such laws (as „the law of large numbers“) throughout the universe. Nonetheless, to call the entire scientific method into question because of this one intriguing point would be to throw the baby out with the bathwater.

    Let me turn to a much more disconcerting issue with respect to the notion of large numbers. In the scientific approach, it seems quite clear that the aim is to be able to make predictions about populations which basically result from the way a large number of individual members of these populations function. There is, however, also a much more controversial matter – namely, that large populations may also have an impact on individual members. Although this may not be obvious when talking about atoms or similar „inanimate“ phenomena, one would be quite hard pressed to maintain that one single bird is not influenced by actions of the flock, or that one single human is not affected by actions of a mob of people which he or she is a member of.

    Beyond that, over the past century or so it has become blatantly obvious that individuals are not only influenced by actual mobs, but that are even prone to change their behavior on the basis of merely a percieved influence of mobs. The groundbreaking insights of Gustav Lebon at the close of the 19th Century were used with amazing „success“ throughout the 20th Century, and they are still being used today. In many – no: in the vast majority of – countries today, the vast majority of the population believe that the „top result“ for any search using google.com are validated by the vast majority of the population worldwide. Similarly, advertisements shown on facebook.com or on the screens of smartphones are assumed to be backed „by the numbers“.

    In this sense, one can quite reasonably argue that „belief in Google“, „belief in Facebook“, etc. are on par with belief in other religious organizations and/or belief in some kind of infallible oracle.

    At the same time (over the past century or so), there have been significant advances in the scientific approaches used to measure and improve the effectivity of propaganda and manipulation. Today advertising has become something akin to the gold standard of validation with respect to new ideas, innovation and anything modern, successful and/or technologically advanced. I remember seeing billboards advertising apple products nearly everywhere about 10 years ago, and such overwheming repitition was a nearly everpresent and constant reminder that apple was „where it’s at“, plain and simple because apple was everywhere. Today, „everywhere“ has also even eradicated the traditional distinction between „editorial“ and „advertising“ once used in „traditional“ publishing. Today, the „newsfeed“ is populated with many advertisements and product placements, and the vast majority of news consumers view this as a sign of success.

  • Profile photo of nmw

    nmw 16:06:05 on 2016/01/20 Permalink
    Tags: abnormal, , , , , , , , , , , digital media, digitalisation, digitalization, , , , , , , , , , , , , , , , market research, marketing, , , , , messages, , mob, mobs, , normal, , , , rumor, rumors, rumour, rumours, , smart, , , , , , , , , untrue   

    Propaganda + Subjectivity in Retard Media 

    I was recently discussing a radio program with a friend who understands media quite well – but who seemed to be „playing dumb“ during the discussion. The radio program in question was a German one – BR’s Radiosalon had broadcast a debate about privacy versus the „espionage“ tactics used by many online media giants (I used the word „espionage“ to describe the behavior of such mega-media companies’ data gathering techniques, the BR Radiosalon program was actually called „Wie soll unsere digitale Zukunft aussehen?“ )

    My friend is an acclaimed scientist with a deep understanding of statistics, research methodology, etc. I have a great deal of respect for his work, and I do not wish to ridicule him. On the contrary, the views he expressed are actually quite widespread and widely considered to be quite “normal” (I will get back to this aspect of “normal vs. abnormal” further below in this post). Indeed, these views were also discussed in the radio program.

    The point in question is whether or not people have “something to hide” (though in my opinion the more crucial issue is that most people seem to have little or nothing to show). I agree with my friend that there is little to be concerned about if / when other people collect data (indeed, I am even of the opinion that data cannot really be “owned” — the way I see it, data are always freely available to anyone or anything that can recognize them). If someone sees me and scribbles onto a notepad that my race is “caucasian”, then their racism is their problem, not mine. Whether other people check off boxes or fill in blanks has nothing to do with me — instead, it is all about their point of view, perspective, biases, prejudices, etc. I couldn’t care less if large media companies record data about me or my behavior — unless they use this data to lie about me or to propagate rumors which are untrue.

    If a larger portion of the population were more literate, more numerate, etc., then even such misinformation and propaganda would not really matter very much (cf. also this post by Gavin Patterson, CEO of BT). The other day I posted a “heatmap” graphic that was used in an article which was purported to be about how much of a webpage is commonly read. Of course it is impossible to measure whether a person actually reads something, but that did not prevent the author from pontificating profusely on the topic.

    Apparently, the vast majority of people are less interested in literacy than they are in belonging to a crowd.:

    Freud was saying that masses are bound by libidinal forces. They love each other and delegate their ideas and ideals to the chap on top. […] Hate is delegated to the others outside. — Dr. Leopold Löwental (39:50 – 40:25) in the BBC documentary “Century of the Self (Part 1): Happiness Machines”

    Belonging to a crowd is normal, not belonging is abnormal. No one wants to be abnormal, and the media propaganda machinery is based on a foundation of belonging to the crowd, riding on the bandwagon, etc.

    Today, few members of the complacent illiterate generation realize that what they perceive to be “objective” news are actually usually personalized (and therefore “subjective“) marketing messagesespecially online. People visit facebook.com quite often, but they rarely (if ever) realize that the “news” they receive via their “newsfeed” is anything but objective. Likewise, the phrase “just Google it” is commonly understood to mean that Google is also objective. If fact, nothing could be further from the truth: Google is a corporation focused on maximizing profit — and that means showing you (the Google user) links they expect you will click on, such that the corporation (Google) will be paid by advertisers (and note that the link does not even need to be an advertisement — Google will also make money by displaying the advertisements controlled by Google which are displayed on the page, i.e. the so-called “organic” link the Google user clicked on). The fact that Google is a money-printing machine is a testament to the high degree of illiteracy we continue to observe today. Most members of the complacent illiterate generation are suckered into believing some subjective marketing message is actuallynews” — and that it is what the “normal” crowd also believes, that it is true, an objective truth, etc. — many times over each and every day.

    At this point in the discussion, another friend chimed in and said “I cannot manage my daily life without my smartphone” (and the smartphone is made by the very same media conglomerates which profit from selling advertising disguised as “news”, “notifications”, etc.). Hence, the mass of men (and women, too) continue to lead lives of quiet normalcy, guided by advertising messages which cater to duping illiterate suckers into believing everything is hunky dory because they are normal (and also users of “advanced technology”).

    Note that I don’t believe either of my friends should be called a “sucker“. In my opinion, they are simply illiterate (which most people refer to with the term “digital literacy“). They seem to be cognizant of their illiteracy — and yet they nonetheless remain complacent.

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